Very professional, gets the job done right and fast the first time.

Glenn and his team have been helping our offices for over 10 years. The team is always there for us when we need them. There is nothing they cannot handle to keep your business going. They do it all!

Ideal is top notch!

They knew how to fix my computer issue and got it done!

Ideal Security and Technology stands out for their responsiveness, professionalism, and overall ease of working together. Whether it’s over the phone when they remote in or in person at our office, the experience is consistently smooth and enjoyable. Their team is always friendly and helpful, and their receptionist is especially welcoming and accommodating anytime I call. Highly recommended.

We have been using Ideal Security and Technology for years. We are never disappointed with their knowledge base.

Ideal technologies is a great business to work with. I provide bookkeeping services to shared clients with Ideal. Any time I have needed assistance accessing our clients onsite computers, they are very responsive, professional, and knowledgeable to help resolve the issue. I would highly recommend this business if you are looking for IT support services.

Glenn Brainard’s Ideal Security and Technology team has always been awesome for the decades I know them. Glenn always seems to hire the best.Lisa does a great job taking the calls too.

I have used Ideal Security and Technology for around eight years or so whenever I need I.T. set – up or help with our office. They have always been great to work with and resolved any issues I needed done. I would highly recommend to anyone! They are a well rounded company that cares and can do just about anything I.T.

Thanks for the excellent support David ! It was very helpful to have you walk me through the steps to set my email account on my iPhone. Quick & easy !!

Our company has been dealing with Ideal Security and Technology for a few years. They are very responsive and so helpful. I love working with Jerry – thanks guys!

Ideal Security has been our IT company for over 10 years! They are always here when we need them! Fast, efficient, reliable, knowledgeable, goes above and beyond and best of all, I LOVE working will ALL the staff!!!! They will not disappoint!!!!! TRY THEM…

Thanks, Jerry, for getting me up and going again!

I have used this service for years without any issues, their response time is always immediate and accurate. Highly recommendable

Marvin resolved the issue with the phone system very quickly and efficiently. Ideal Security is always very helpful and professional. The entire team there is very knowledgeable. I highly recommend them for your company’s IT support 🙂

Once again, Ideal and their superior customer service was there for us and got us taken care of. Thank you Ideal for always setting the bar for service and attention!

Marvin at Ideal Security & Technology really knows his stuff. Anytime my PC acts up, he gets it fixed fast. Even when I can’t explain what’s wrong, he asks the right questions and figures it out

As usual, Marvin was patient and knowledgebale, and was able to set up my computer to make my workload more efficient and smooth! Thank you, Ideal Security and Marvin

Marvin was very helpful in resolving our email issues.

Friendly, helpful service. Always available to take my call and help out.

David has been an extremely helpful individual since I started with SDI and I am thankful. He answers any questions I have as well!

We can’t say enough good things about Ideal Tech. Their team is knowledgeable, responsive and pleasant to work with. They happily support all of our office software issues as they arise. We all understand that Cyber Security is a growing concern. We fully trust Ideal to meet our customer’s security requirements.

Without reservation, Ideal Tech “Ideal” is the apex of tech support. Glenn and his team are instrumental to the daily operations of our small business. The techs are attentive, patient, and efficient–no matter how busy they are, Ideal addresses our concerns with high priority.

As a small business with limited resources, our company relies heavily upon Ideal’s expertise. Ideal has played a key role in helping our company to transform its business processes, particularly with the implementation and roll out of new ERP software. They are also integral to our compliance projects, including NIST 800-171.

Bottom line, Ideal is the most versatile, comprehensive, and knowledgeable tech support in the 805. If you want peace of mind, exceptional customer service, and quick response times, then Glenn and his team are the perfect fit.

Ideal Tech has been doing my computer work for many, many years and Glen (owner) is extremely knowledgeable as he has been in the tech industry for over 25 years. I highly recommend this company for all your IT needs.

Great service low prices Glen is the best

I have used the IT services of Mr. Glenn Brainard for over fifteen years. He is very knowledgeable and has never steered me in the wrong direction. I would highly recommended his services to anyone needing IT support.

Ideal Security and Technology is the BEST. Professional technicians with amazing know how. Don’t look any place else. Don’t waste your time. Fair prices, outstanding support and service. You just can’t go wrong.

I highly recommend this company. They are competent, thorough and extremely responsive. From the simplest to the most complex technical issues, I’ve yet to find something they couldn’t handle!

Ideal Security and Technology is the most reliable and professional IT team that I have ever hired. Glenn and his team is always on time and ready to work. When I have a question, they respond right away. They want to make sure our computer needs are always met. They keep us up to date on everything. We never have to worry about our computer needs because Ideal Tech has already taken care of it.

Glenn and his crew are responsive and efficient.
And they remember client history, passwords, equipment, etc.
5-star review.

Reliable, prompt and accurate is our experience with Ideal Security and Technology. I would give 6 stars if I could!

My experience which I believe is nearing 15 years with Ideal has been unconditionally positive. Computer problems are always urgent problems and Ideal is unfailing in providing prompt responses to any emergency. Our office is also always amazed at the quick intuition Ideal has in quickly diagnosing the source of any problem and immediately resolving breakdowns and this has included making long distance emergency calls to Ideal when travelling and running into laptop/network problems. I would recommend Ideal as a number one choice for your IT team/consultant.

Issue was fixed within a hour of requesting help.

Jerry did a great job helping me with my computer. He listened to what the situation was, diagnosed it correctly and took steps to remedy the issues. He was very patient and diligent in making sure everything was working well. Thanks again, Jerry!

Ideal Security and Tech got me up in running quickly during account disconnect.

Marvin was quick and efficient in helping me get this taken care of! Thanks so much!!

Moving to Ideal Security has been a fabulous experience. They have a team of knowledgeable professionals who are friendly and able to assess the situation and resolve the problem quickly and efficiently.

Ideal Tech has come to my workplace several times to help resolve issues with my laptop. Their communication is excellent and they always arrive within a timely manner.

Friendly and fast service

Marvin and David were so kind, efficient, professional, and took care of all of our issues as requested. Could not have asked for a better team!

Ideal is the real deal. Their team is always helpful with remote fixes and in office assistance. Thank you for everything you do!

I had a problem with my PC on Friday just before the Labor Day weekend. Usually all the customers want to have working machines when they come back from their holidays and not to wait for me because of the time zone differences. I called Ideal Security and Technology and half an hour later Marvin was in my office with some spare parts. I had a bad power supply. It took a few minutes to change the power supply and I had a working PC right after that.
Thank you Ideal Security and Marvin for quick response and resolution of my problem.

Had an error in my outlook and they had it fixed in a matter of seconds. great job.

Thank you Dennis for always solving my computer problems

David was able to get both new computers and old computers working together with a multitude of new wireless printers along with multiple other tasks in a very efficient timely manner. Ideal Security is always very helpful and professional. The entire team there is very knowledgeable. I highly recommend Ideal Security and Technology for your company’s IT support 🙂

As usual, Jerry was able to solve our issue in no time! Thank you, Ideal Security

Love working with these guys! They are very responsive, helpful and act with a sense of urgency.

I have used the IT services of Ideal Security and Technology for over fifteen years. He is very knowledgeable and has never steered me in the wrong direction. I would highly recommended his services to anyone needing IT support.

Ideal Security and Tech resolved our product data management system connection issue in a timely manner.